Privacy Policy

Identity Security Pty Ltd
Effective Date: 5 September 2025

At Identity Security Pty Ltd (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, products, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email, phone number, address, and business details.
Verification Information: ID documents, biometric data, or other identity-related details required for our services.
Transactional Information: Payment details and purchase records.
Technical Information: IP address, browser type, device data, and website usage.

2. How We Use Your Information

Your information is used to:

Deliver and improve our services.
Process orders, payments, and account management.
Provide customer support and respond to enquiries.
Ensure compliance with legal and regulatory requirements.
Communicate updates, promotions, and service notices (opt-out available).

3. Sharing and Disclosure

We do not sell or rent your personal information. We may share information only with:

Trusted Service Providers assisting with payments, hosting, or technical support.
Legal Authorities if required by law or to protect rights and safety.
Business Transfers in the event of a merger, acquisition, or sale of assets.

4. Data Security

We use industry-standard safeguards, including encryption and secure storage, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information only as long as necessary to fulfil business, legal, or regulatory obligations.

6. Your Rights

You may have the right to:

Access, update, or correct your information.
Request deletion of personal data.
Restrict or object to certain processing.
Request data portability.
Withdraw consent where applicable.

To exercise these rights, please contact us at:
📧 julie.stewart@idsecurity.com.au
📞 +61-423121888

7. Cookies and Tracking

Our website may use cookies to enhance user experience, analyse performance, and improve functionality. You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on our website with the updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 julie.stewart@idsecurity.com.au
📞 +61-423121888